It's a bank holiday here in the UK today, the first of three during May 2023
Post Offices, Royal Mail and other carriers are closed today, so there is no movement in the postal system Although we are still working and packing items over the Bank Holiday, we will be unable to post anything until tomorrow Therefore, please allow extra time for your orders to arrive.
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You will have noticed that we have removed the Royal Mail postage option for all but the smallest items for our overseas customers
We are still seeing delays and losses with Royal Mail items and we have swapped over to either UPS or Fed Ex for posting outside the UK We appreciate this is making postage more expensive, but the items are arriving much more quickly and are not experiencing the extensive delays of Royal Mail postings Royal Mail have increased all of their postage prices this month
We have reviewed the postage prices we currently offer and have tried to make them as competitive as possible Unfortunately, we are finding that the Royal Mail service overseas is still very poor, so have withdrawn this as an option and we are now using Fed Ex or UPS It is making some items more expensive to post, but we are trying to get the most reasonable prices we can from other carriers Please note we are away for a couple of weeks and will be unable to despatch orders during this time
The website will be open for business and will accept payment, but we will not be able to send items out You can contact us via email, but just be aware we may take longer to reply than usual. However, we will not be taking phone enquiries All orders will be fulfilled once we return on 21st Royal Mail are still not accepting overseas parcels at the Post Office due to ongoing IT issues, related to this cyber incident a couple of weeks ago
Where possible, we have posted what we can with alternative carriers and absorbed the extra cost, but this has not been possible for all locations We are checking with Royal Mail daily for updates to see when we can resume posting to our overseas cusomers on a regular basis Thankyou for your patience Now in stock, a new set of 3d printed stencils to enable you to apply various names to your German tank collection
The set includes the ever popular Tiki, Katerina, Lulu and Elsa, amongst others Royal Mail have suffered a 'cyber incident' and that they are advising customers not to post overseas from the UK until it is resolved
Will update when we get further details Just arrived today!
We already stock their very popular kits for German vehicles and they have now added three American stowage based kits to their range Great detail and crisp finishing, just require a little fettling (and painting of course) Find them on our website in the Diorama and Sherman sections - £20 per kit plus postage Thanks to everyone who has ordered with us over the festive period
We are working today and getting all the orders sorted and packed Please note that the Post Office and Royal Mail are closed over the UK Bank Holiday period and do not re-open until Wednesday 28th December We will be posting everything on 28th and hopefully they will arrive with you relatively quickly We are aware that there are still backlogs within Royal Mail because of the strike dates in the run up to Christmas, but we are again hopeful that they will clear this quickly now it's a little quieter Just a quick note to say we hope everyone has a wonderful Christmas
We really appreciate your custom, along with the many contributions to our Facebook page Have a wonderful break! |
AuthorMrs Forgebear (julie) Archives
May 2024
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