As you know we use various postal carriers to send out our items, both UK and overseas

It's important for your address details to be correct and fully complete when ordering

We would ask you to please check your address is fully complete when placing your order. Ensure the property name and/or number are on the address, along with the road /street name

Also, if you are in an apartment or flat, please mention this in your address 

For overseas buyers we CANNOT send to a PO Box, so we will need a full address to despatch items 

If you are saving your address on your profile, again, please make sure all of your details are entered  correctly before saving 

As Christmas approaches, incorrect/incomplete details could cause your delivery to be delayed or even delay your order being despatched, as we have to contact you to confirm your details 

Thankyou for your understanding and your continued custom and support 

Royal Mail have recently increased their First Class Large letter cost 

This has resulted in us having to put our price of this postal servcie slightly to cover the costs